Our rebranding is a visual way to better communicate our goal and design as a company. Your previous warranty is still valid and will not be impacted in any way. We will still honor previous warranties, and commit to continue providing excellent service.
Where do I enter my discount code?
On the checkout page, enter your discount code or gift card number into the text box and click 'Apply'. This adds the discount to your order.
For more information, please visit our help center.
My discount code does not work
If your code or gift card shows an error at checkout, there are a few things to check first. Codes and gift cards are tied to the recipient's email address and can't be used on a different Wallhack account. If it still won't apply, contact us and we'll look into it.
For more information, please visit our help center.
I can't log in to my WALLHACK account
When you order or sign up to our newsletter, you're invited to create an account that gives you access to your order history and other personalised features. If you can't log in, contact us and we'll help you regain access.
For more information, please visit our help center.
I would like to delete my WALLHACK account
To delete your account, contact us through our contact form or email. Once we receive your request, we can begin the process - stopping communications, deleting your contact information and disabling the account.
For more information, please visit our help center.
My address causes an error on the checkout page
An address error usually means we need to confirm what's triggering it before the order can proceed. It's often because delivery options aren't available in your location, or an item in your cart is out of stock. Contact us and we'll help sort it.
For more information, please visit our help center.
When will a product be back in stock?
We work to keep products available in every region and restock sold-out items as quickly as we can. The easiest way to know when an item returns is to sign up for the back-in-stock notification on its product page.
For more information, please visit our help center.
Can I place a preorder for an upcoming release?
Limited Edition products are sold on a first come, first served basis once they go live. Unless we state otherwise during a specific release campaign, we don't offer a preorder program for upcoming products.
For more information, please visit our help center.
